Warranty and Service

Warranty and Service

 

Guarantee sofas and beds

Upholstered

All our sofas and all our armchairs are guaranteed 20 years on the internal structure, 3 years on padding, mechanisms and coatings. *

Assistance

We follow the customer from the purchase phase to the delivery. After the purchase we guarantee assistance such as the replacement of broken hinges, replacement of cushions padding, in addition to advice for the maintenance or repair of products purchased, even after several years.
It is possible to purchase a spare lining of the products previously purchased.
The specialized technical assistance is guaranteed also for eventual mechanical or electrical repairs dedicated to the motors of the sofas or the chairs relax or bed.
To request assistance please contact us at the following phone number: 0362 231339 or write to: info@abiessedivani.com
* Exclusions and exceptions on the guarantee sofas and upholstered beds

This warranty does not cover any claims related to:

-Natural folds or stains caused by Skin lesions or changes in grain and color due to natural properties of the skin. These characteristics Attan
Simply using real leather. Cracks or Exfoliations of the skin;
-Damage caused by burns, cuts, animals, or other forms of improper use;
-Damage due to negligence of the
Consumer and cleaning or treatment of the
inadequate coating; -Damage resulting from direct exposure to Sunlight and/or heat sources, and conditions Similar, and consequent discoloration;
-Damage caused by corrosive materials such as Acids or solvents, dyes, inks, paints, Human or animal physiological liquids;
-Damage produced by abuse, misuse or Causes of force majeure;
-Damage caused by incorrect transport or Handling of the product.
The warranty also does not cover:
-Damage to the skin or tissues caused by From the application of chemical products, detergents
or unsuitable softener or treatment Not authorized by Abiesse S.A.S.

Furniture and Accessories Guarantee

All furniture and accessories made not by Abiesse S.A.S. are covered by the supplier's warranty.
Assistance: We follow the customer from the purchase phase to the delivery. Specialised technical assistance is also guaranteed for repairs or replacements.
To request assistance please contact us at the following phone number: 0362 231339 or write to: info@abiessedivani.com

Methods of payment

Methods of payment for purchases made on our website or at our premises.

Shipments 

The deliveries of our sofas and beds are made by our staff or by courier of confidence.

Contacts

We are at your disposal for any doubts about sofas and beds of our collections.

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Dal 5 al 30 agosto siamo chiusi.
Si riceve solo su appuntamento al 348 0849200

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